Business Segments

(millions of yen)

	2020/2	2021/2	2022/3	2023/3	2024/3
Clerical human resource services	17,634	26,768	38,189	46,759	36,682
Business Process Outsourcing	10,411	18,454	28,215	36,811	27,009
Customer Relationship Manegement	3,604	3,465	4,210	4,457	4,271
Office Services	3,618	4,848	5,762	5,490	5,402
Manufacturing human resource services	3,194	3,225	4,590	5,483	6,818
Other	274	282	320	294	290
Total	21,103	30,276	43,100	52,536	43,791

* FY 3/22 was a 13-month period due to the change of the fiscal year end.
* we integrated this business into the business process outsourcing section under the clerical human resource services business from the beginning of the fiscal year ending March 31, 2024

FY3/24 Rate

(millions of yen)

■ Clerical human resource services	36,682
■ Manufacturing human resource services	6,818
■ Other	290

Clerical human resource services

(millions of yen)

Business Process Outsourcing

(millions of yen)

Customer Relationship Manegement

(millions of yen)

Office Services

(millions of yen)

Manufacturing human resource services

(millions of yen)

Other

(millions of yen)

Total

(millions of yen)

	2014/2	2015/2	2016/2	2017/2
Business Process Outsourcing	6,187	8,410	10,853	12,193
Customer Relationship Management	3,380	3,040	2,931	2,903
Manufacturing and Technology	1,099	1,546	1,632	2,120
Office Services	931	950	1,189	1,242
Total	11,598	13,948	16,607	18,459